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Rijn Vogelaar

Rijn Vogelaar

Authority on the subject of enthusiasm

Rijn Vogelaar is the psychologist who made an emotion his life's work. What began as a fascination with enthusiastic customers at market research firm Blauw Research grew into bestsellers, an academy and doctoral research at Leiden University. According to Rijn, enthusiasm is the most underestimated force in organisations. It determines whether people get moving, whether change sticks and whether customers share your story. Yet most companies steer by almost everything else. He brought this message to the stage in more than twenty countries. Energetically, with science as foundation and practice as touchstone. Audiences leave the hall with insights that resonate and with something applicable tomorrow already.

Book Rijn for

Keynotes
Guest Lectures
Corporate Training
Panels/Fireside Chats

Languages

English
Dutch

Price indication

€2.500 - €5.000

Biography

From naval officer to market researcher

Rijn Vogelaar studied social psychology and psychological research methods at the University of Amsterdam, with research at Leeds University. He completed his military service as an officer in the Royal Navy and subsequently worked as a psychologist for the Royal Army and the Ministry of Defence, where he co-founded the youth network Jong Defensie — which now has over 6,000 members.

Thirteen years Blauw Research

In 2000 he joined Blauw Research, where over thirteen years he rose to the position of managing director and led the agency to grow to 120 employees with offices in England and Germany. He steered the company through the crisis years and specialized in customer and employee research. There he discovered the phenomenon that would define his career: the super promoter, the customer who actively spreads their enthusiasm.

The Superpromoter and What Followed

His book The Superpromoter (2009) became an unexpected success and was published in German and English. Over time, speaking invitations became incompatible with his CEO position, so Rijn founded the Superpromoter Academy in 2013. This was followed by The Enthusiasm Trilogy (Flame, Flow, Flood) and Negativity Mania. To date, approximately 700 people worldwide have been trained as Superpromoter Consultants.

Scientist, writer, speaker

Since 2018, Rijn has conducted doctoral research on the dynamics of enthusiasm at Leiden University, with publications in journals including Motivation and Emotion. From 2020 to 2024, he served as research director at Yorizon at the intersection of psychology and technology. As ambassador of the Digital Fitness Foundation, he focuses on digital wellbeing — the subject of his book with Rita Zijlstra.

Expertise

Enthusiasm as a driving force

Enthusiasm is rarely taken seriously in organizations: it is regarded as a pleasant side effect, not as a steering variable. Rijn shows that it works the other way around. Enthusiasm determines whether people get moving, whether change takes root, and whether customers tell your story of their own accord. He breaks down how it arises, why it is fragile, and how you can strengthen it without forcing it.

The balance between positivity and negativity

In Negativity Mania, Rijn describes how negative thinking has taken over: in media, in organizations, and in our own minds. He explains why our attention is so easily hijacked by the negative, what that costs in terms of decision-making and collaboration, and how you work toward what he calls a constructive society.

Customer and Employee Survey

With thirteen years at one of the Netherlands' leading market research agencies, five of which as CEO, Rijn knows the field inside out. He understands which questions to ask to uncover what truly drives people, and why standard satisfaction surveys rarely reveal where the real energy lies. That research expertise makes his story substantiated rather than merely plausible.

Digital wellbeing and technology

As research director at Yorizon and ambassador of the Digital Fitness Foundation, Rijn investigates what technology and AI do to attention, energy and well-being at work. Together with Rita Zijlstra, he wrote a book on this subject. His approach is neither technology-critical nor technology-optimistic, but psychological: what actually happens to people, and which choices make the difference?

Themes

  • The Dynamics of Enthusiasm

    What enthusiasm exactly is, how it arises, why it's contagious and what distinguishes it from joy or hope. Twenty years of research, distilled into actionable insights.

  • Superpromoters and customer enthusiasm

    How to recognize the customers who share your story on their own, and how to amplify their enthusiasm instead of replacing it with campaigns nobody asks for.

  • Enthusiasm among employees

    Why engagement is more than satisfaction, what fuels or kills enthusiasm in the workplace, and what role leaders play in that themselves.

  • Breaking through negativity

    On the illusion of negative thinking: how negativity hijacks our attention, what it does to teams and society, and how to restore balance toward the constructive.

  • Digital wellbeing

    Working healthy, efficiently and happily in a digital environment. What technology and AI do to attention, energy and wellbeing — and how you steer this as an organization.

  • Rational and emotional decision-making

    How people make real decisions, what thinking errors occur in the process, and why time pressure increases the number of errors. A subject that Rijn taught at Hong Kong Polytechnic University.

Why Rijn

  • Science as a foundation

    Not a collection of loose anecdotes, but twenty years of research with doctoral research in Leiden and publications in scientific journals. What he tells is verified.

  • Practice as a touchstone

    Rijn spent thirteen years in the business world, five of them as CEO of a company with 120 employees. He knows what it's like to steer through a crisis and to part ways with good people. That adds credibility when speaking to a room full of directors.

  • An 'own' subject

    Enthusiasm is not a topic he picked up by chance — he has developed it as his field of expertise. You're booking the author of the book, not someone who has read it.

  • International experience

    Rijn has spoken and trained in more than twenty countries, with a focus on Asia in recent years. He works in Dutch and fluent English, making him equally suited for an international conference.

  • Energy that sparks

    A speaker about enthusiasm who bores his audience has a problem. Rijn delivers his story with the energy it's about, and uses music and image as recurring metaphors.

  • Concrete handles

    Participants leave the room not only with a new perspective, but with something they can apply in their own work week. Reflection and action.

Talks

The Power of Authentic Enthusiasm

1 Day or 2 Half-Days

Enthusiasm is the active ingredient of charisma

Scientific research shows that charisma does not stem from technique or superficial display, but from visible and genuine enthusiasm. Leaders who demonstrate this are perceived as more charismatic and often become the driving force behind positive change. Rijn addresses the most recent insights into enthusiasm and charisma and demonstrates what happens when enthusiasm is shared authentically: people perform better, take initiative more often, and feel more strongly connected.

Where does your enthusiasm come from

Participants examine their own source. Where does your enthusiasm come from, how do you maintain it under pressure, and when do you lose it without noticing? Because authenticity is the prerequisite — forced enthusiasm is immediately seen through — the work begins with yourself before it concerns others.

Recognizing and awakening in others

Next, the translation to your team: how do you recognize enthusiasm in others, how do you awaken it, and how do you ensure it spreads rather than fades away? The training takes place in a small group of leaders, creating plenty of space to learn from each other's experiences and perspectives. The setup is customized for your organization.

Enthusiasm as a Strategic Foundation

1 Day or 2 Half Days

Mission and vision without enthusiasm are dead letters

For too long, companies have determined their mission from an ivory tower. Such a slogan sets nothing in motion: it hangs on the wall and changes nothing about how the organization behaves. Rijn turns this around. The shared enthusiasm of management, employees and customers is the wind in the sails of a strategic course — and with it, the foundation on which you build your mission, vision and core values, rather than the decoration you put around it afterwards.

Flame, Flow, Flood

The training follows the three steps from the Enthusiasm Trilogy. Flame: where does the existing enthusiasm of customers and employees lie, and which mission, vision and core values truly stem from it? Flow: how do you ignite that fire within the organization? Flood: how do you ensure it spreads to customers and continues to propagate? This way, the dynamics of enthusiasm becomes not a theme alongside strategy, but the engine beneath it.

Tailored, with preliminary research

Prior to the training, an intake interview is conducted and a preliminary assessment is performed; the scope depends on the information already available. Depending on the size and complexity of the organization, the trajectory takes one or two days. The result is a mission that functions as a compass toward sustainable success, carried by the people who must bring it to life.

Storytelling that touches hearts and moves people to action

3-4 hours

Without story, no spread

Humans are natural storytellers. Storytelling and the dynamics of enthusiasm are inseparably linked: without enthusiasm, a story lacks persuasive power, and without stories, enthusiasm cannot spread. Rijn demonstrates why this mechanism works the way it does, and why a message on an intranet is fundamentally different from a story that is passed along.

From Aristotle to Obama, and what the brain does with it

The idea for this training emerged during interviews with enthusiastic clients and employees. They had wonderful stories to tell that received hardly any attention within their own organizations. Rijn then immersed himself in the technique of storytelling, from classical rhetoric to contemporary masters, and combined this with recent insights from neurology and psychology to develop his own approach.

Telling your own story, and letting others tell theirs

Participants receive concrete tools to become a convincing storyteller themselves and to help colleagues do the same. Because storytelling only gains value when stories have impact and circulate throughout the organization. The in-house training has been provided to, among others, employees of Stedin and the management of Canon Europe in London.

Reviews

★★★★★
With humor and sharp analysis, he holds up a mirror to us and shows the way to a healthy and productive digital life. Everyone who works with digital devices should be required to listen to him for an hour!
Martijn Aslander · Technology Philosopher
★★★★★
A performance by Rijn leaves a very positive impression. In Rijn's approach, there is a beautiful balance between substantive content and relaxation (humor, music). This enables him to maintain continuous connection with all levels of his audience.
Anne-Pieter van Riet · Owner Edin Dental Academy
★★★★★
This afternoon I attended a theater lecture with Rijn Vogelaar. Highly motivated – and naturally bouncing with enthusiasm – I stepped outside again an hour and a half later.
Ellen Broekhuizen · Complaints Management at Alliander

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